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FAQ

Quick answers to common questions.

How do I plan dinners and shop for a recipe?+

In Menus, choose Dinner and tap Add dinner on a day: type a dish, pick From our recipes, or save a New recipe. Recipes stay in Our recipes to make again. Add to Grocery reviews a recipe's ingredients; only what you confirm goes on the list.

Where do I keep gift ideas?+

In Family, open Gift ideas & needs on someone's card, or use Move to… in Saved for later and choose Person. Only owner and parent accounts can see these; kids, caregivers and sitters can't.

When do saved pictures clear?+

Pictures on an event clear 60 days after you mark Got it, after a pick sets an option aside, or after the event; the item and its link stay. Tap Keep picture to hold on to one. Saved for later never clears.

How do I keep a store link or screenshot for later?+

In Capture, choose Save a link or idea. It goes to Saved for later and stays until you remove it. Use Move to… to attach it to an event as an Idea or a To-get item, or open an event and tap Add idea or Add to get.

Does adding a family profile create a login?+

No; a profile keeps plans and information for a person or pet. A parent can invite someone who needs their own login. Open the invitation to join that family; kids need parent consent.

What can kids see?+

Kids see their own and shared events, Rhythm, their own tasks and schoolwork, Menus, The Fridge and birthdays. They can read their own school documents, post notes and capture their own events, homework and tests. Other family profiles show names and pictures only; health records, medicines and adult-only tools are hidden.

How do sitter links work and when do they expire?+

Choose who the sitter watches and when the link works, then copy it when it appears. The sitter needs no account and can read, but not edit, the care page, including pet vet, feeding, care and vaccine details. It locks when the time ends or you turn the link off; share it carefully because anyone with an active link can open it.

Can more than one parent edit?+

Yes; invite another parent so you each have your own login in the same family. Both can manage family information. Helpers see only what you allow, and people with view-only access cannot edit.

Is my information private?+

Your family information is not public: parents manage access, kids cannot open health records or medicines, and helpers see only what you allow. Shared events are for the family; private events are for their creator and parents. Sitter links show a limited care page, while exports require a parent's password; keep exported and shared files safe because downloaded copies cannot be taken back.

Why didn't a notification arrive overnight?+

Quiet hours hold non-urgent notifications and send one morning summary instead. Medicine, urgent alerts and reminders with a real time still arrive. Check or change quiet hours in Settings → Notifications.

How do I set the family time zone or weather location?+

In Settings → Time zone, set the one time zone your family schedules use, so event times and reminders stay the same for everyone, even when someone travels. In Settings → Weather location, enter the city or ZIP for the forecast on Home's Today card.

How do I download a copy of our family's information?+

Parents and co-parents can use Settings → Export your data to download a family PDF, calendar file, spreadsheets or a full backup. You'll enter your password each time. Files may include health information, so store them somewhere safe.

What happens to my data if I delete my account?+

Your login and personal settings are removed; if nobody else has a login in a family, that family's information is deleted too. Shared families stay for the others, and you are removed. Review Settings → Delete your account and download a copy first if needed; deletion cannot be undone or erase files already shared.

What if a notice has multiple dates?+

Choose Separate events in Capture, or A month calendar for a calendar grid. Check the drafts and select what you want to save. Reading a notice does not add anything to your calendar.